1-800-FLOWERS

The HR Operations Assistant is responsible for maintaining our human resources database by entering new and updated employee information. This role ensures that all data is accurately recorded and up to date, supporting efficient HR operations and compliance with data privacy regulations. The HR Operations Assistant plays a critical role in organizing and maintaining HR records, ensuring the confidentiality and integrity of sensitive information. Bilingual skills in English and Spanish are a plus, helping us support and communicate effectively within our diverse workplace.

• Data Entry:
  1. Accurately enter data into the human resources database, ensuring that all information is precise and current.
  2. Regularly review and update the database to maintain the integrity of HR records.
• Record Maintenance:
  1. Update HR records with information regarding new hires, terminations, transfers, promotions, and other changes in employment status.
  2. Ensure that all records are up to date and reflect the most recent information.
• Filing:
  1. Organize both physical paperwork and electronic files systematically.
  2. Maintain an efficient filing system that allows for easy and quick retrieval of documents.
  3. Regularly audit files to ensure they are complete and accurately maintained.
• Confidentiality:
  1. Handle all human resource files and records with the highest level of confidentiality.
  2. Ensure that sensitive information is securely stored and only accessible to authorized personnel.
  3. Adhere to company policies and procedures regarding the handling of confidential information.
• Other Duties as Assigned:
  1. Perform additional tasks as required to support business needs.
  2. Adapt to new responsibilities and changes in workflow to support the HR department and overall business operations.
  3. Assist with special projects and other administrative tasks as needed.

• High school diploma or equivalent required.
• Experience in data entry or a similar role is beneficial. We welcome diverse experiences that demonstrate strong attention to detail and data management skills.
• Fast typing skills: Knowledge of touch-typing system is strongly preferred.
• Proficiency in word processing tools and spreadsheets (e.g., MS Office Word, Excel) or equivalent software.
• Completion of a successful criminal background check is required.

• Effectively communicate with coworkers and supervisors regarding file retrieval and management.
• Respond to inquiries and requests promptly and courteously.
• Meticulously verify the accuracy of information before filing.
• Maintain a high level of precision to prevent misfiling and data loss.
• Maintain confidentiality and secure handling of private documents.
• Exercise discretion and integrity in managing sensitive information.
• Adhere to privacy regulations and company policies regarding data protection.

• Alternate between sitting at a desk and standing to organize and retrieve files. 
• Frequent bending, stooping, and squatting to access files stored in low drawers or cabinets. 
• Reaching above head to retrieve or store files on high shelves is a common task. 
• The ability to lift and carry boxes of files or stacks of documents, which can weigh up to 20-30 pounds, is often required.
• Mobility to move around the office to deliver documents, access different filing areas, or assist coworkers, requiring general mobility and the ability to walk short distances regularly.
• The job may require pushing or pulling file cabinets, carts, or drawers to access stored files.